Terms of Service
The rules of the platform.
Terms and conditions for using hybrid.support. Credit usage, mission execution, human approval, and service level expectations.
Data processing
We process data on your behalf. All data is stored in Brain/RAG with tenant isolation. We do not share your data with third parties. Browser automation extracts public data only — no private data without authorization.
GDPR compliance
We comply with GDPR. Data is stored in the EU. You can request data deletion at any time. We do not sell or share your data. Contact us for a DPA.
Acceptable use
You may not use the platform for spam, harassment, illegal activities, or unauthorized access to private data. Human approval is required for all outbound actions. Violations result in account termination.
Contact
For legal inquiries, contact support@hybrid.support. For DPA requests, we respond within 5 business days.