Pricing FAQ
Common questions about pricing, credits, packages, and billing.
Frequently asked questions
Answers on credits, refunds, rollover and what happens when a mission needs human review — pricing FAQ.
What is a credit?
A credit is one unit of platform usage. Different missions cost different credits based on complexity. Simple extractions cost 1-5 credits, complex research costs 10-50 credits.
Do credits expire?
Credits roll over month to month, up to 2x your monthly amount. If you have 50 credits/month, you can accumulate up to 100.
Can I buy one-time reports?
Yes. One-time reports are available without a subscription. Perfect for trying the platform before committing.
What happens if I run out of credits?
You can buy additional credits at any time, or upgrade to a higher tier. Missions pause when credits reach zero.
Is there a free trial?
You can try the platform with a one-time report or the Try page. No credit card required for initial exploration.
Can I cancel anytime?
Yes. All plans are month-to-month. Cancel anytime. No long-term contracts.
Do you offer enterprise pricing?
Yes. Enterprise plans include custom credit amounts, dedicated support, custom integrations, and SLA. Contact us for a quote.
What payment methods do you accept?
We accept all major credit cards via Stripe, SEPA direct debit for EU customers, and bank transfer for enterprise.
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